About Affinity

Built for payroll that works – simple or complex

For over 40 years, Affinity has been the partner Australian and New Zealand businesses turn to when payroll matters.

Whether you're running a straightforward fortnightly pay or managing the kind of complexity that breaks other systems, we deliver the same thing: accuracy, confidence, and time back in your week.

Why we exist

Payroll professionals deserve better than systems that force workarounds, vendors who point fingers, and late nights fixing what should have worked in the first place.

You're not the problem – your systems are.

We built Affinity to change that. To transform payroll from a source of stress into a source of confidence. To give you back the time you're spending on checking and rework so you can focus on the work that actually matters.

How we're different

We don't just build software. We deliver outcomes.

We stay with you

Most providers sell you a platform and walk away. We stay. Whether you need full software control, expert guidance, or complete end-to-end management, we flex to fit how you work – not the other way around.

We own it 100% or 0%

No white labels. No reselling someone else's technology. No offshore support scripts. We build the platform, we implement it ourselves, and we support you directly. One partner. One point of accountability.

Simple to seamless

If your payroll is straightforward, we'll make it effortless. If you're dealing with edge cases that break other systems – multi-entity structures, complex award interpretations – we're built for that too.

Our values

These aren't just words on a wall. They're how we work, how we build, and how we show up for our customers every day.

Stand on Knowledge

Knowledge is the foundation for everything that follows. Applied, correct and concise knowledge is essential to accuracy, efficiency and supporting customers. The right knowledge, in the right place, at the right time.

“An investment in knowledge always pays the best interest.”

Benjamin Franklin

Honour Accuracy

Accuracy is what our customers need most of all. Timely, correct and compliant information is key to employee satisfaction and employer effectiveness. We aim to be accurate in everything we do and it’s our responsibility to get it right.

“One accurate measurement is worth a thousand expert opinions.”

Grace Hopper

Deeply Care

We are dedicated to ensuring that needs are fulfilled before wants because it’s the right thing to do. In each interaction – whether it’s with our customers, our software, or with each other – we care that the experience is the best it can be.

“Tell me what you want and I'll give you what you need.”

The Doobie Brothers

Courageously Adapt

We stay agile, ready to shift or change our approach when challenges arise. We are not afraid to approach a problem from a different angle or involve others who can offer additional expertise. Being adaptable makes us resilient and open to change, allowing us to continuously learn.

“It is not the strongest of the species that survives, nor the most intelligent. It is the one that is most adaptable to change.”

Charles Darwin

Own it 100% or 0%

We are committed. We own it completely (100%) or not at all (0%). We are proactive and accountable for outcomes, even when variables are beyond our control or ambiguity is present. We own our mistakes, our attitude, our contribution to the mission and the team. We always operate above the line.

“You miss one hundred percent of the shots you don’t take.”

Wayne Gretzky

Trust & Security

Security by design, compliance by default.

You're trusting us with your people's personal information and pay. We take that responsibility seriously.

  • ISO 27001 Compliance
  • IRD and ATO Alignment
  • Local Data Residency
  • Bank-grade Encryption

Our three commitments

Intelligence

We flag issues before they hit the payslip, explain variances automatically, and surface risks early.

Partnership

You get a dedicated local expert who knows your business, not a ticketing system. No runaround.

Local

Compliance isn't bolted on – it's baked in. One platform. One set of rules across Australia and New Zealand.

Proven results

We manage payroll operations for over 500,000 employees across Australia and New Zealand. Our customers range from less complex salaried payrolls to complex 24x7 manufacturing and distribution operations.

The Affinity Guarantee

We'll prove ~50% less checking effort within two payroll cycles.

Our focus

We serve organisations with 100 to 10,000+ employees running:

  • Less complex salaried payrolls
  • Complex Awards & EBAs
  • Multi-entity operations
  • High compliance stakes

Innovation that matters

We hold over ten industry firsts – from Australia's first time and attendance module in 1984 to real-time event-driven intelligence in 2021. But we don't innovate for the sake of it. Every advancement solves a real problem our customers face.

Where we operate

Australia

Melbourne

Level 30, 35 Collins Street
Melbourne VIC 3000

Sydney

Level 24, 300 Barangaroo Avenue
Sydney NSW 2000

New Zealand

Auckland

Level 2, 2 Hargreaves Street
Ponsonby, Auckland 1011

Whangārei

88 Robert Street
Whangārei 0110

Ready to transform your payroll?

Whether your payroll is straightforward or complex, if you want accuracy, confidence, and time back – let's talk.