Payroll, completely off your plate.
Fully managed payroll that's accurate, compliant, and on time – every pay run, without your team lifting a finger.
You shouldn't have to lie awake wondering whether payroll is right. Hand it to Affinity and get back your time, your headspace, and the certainty that your people are paid correctly – every single pay run.
Affinity's fully managed payroll service covers end-to-end payroll for businesses across Australia and New Zealand, including processing, compliance, third-party payments, and employee query handling. A named, locally-based payroll professional runs each pay cycle, with full platform transparency and operational accountability sitting with Affinity's team.
Running payroll in-house carries more risk than it should
Every pay cycle, the responsibility sits with a small team – often one person. When the rules change, when someone leaves, or when a calculation slips, the whole business is exposed.
The external challenge
- •Constant legislative change – STP, payroll tax, and now Payday Super
- •Complex awards and agreements that are easy to get wrong
- •Penalties and back-pay claims when something is missed
The internal impact
- •Late nights and month-end stress every single cycle
- •Key-person risk – what happens if your payroll person leaves?
- •Time spent on admin instead of the work that grows the business
It shouldn't be this hard
Paying your people correctly and on time shouldn't put your business at risk or keep your team up at night. You deserve a payroll function that simply works – owned by experts who are accountable for getting it right.
Get in TouchWe've run payroll for businesses across Australia and New Zealand for 40+ years
Affinity's Fully Managed service isn't about handing payroll to an offshore black box. Every person who touches your payroll is a trained, qualified professional based in Australia and New Zealand – people who know local legislation, know your business, and are fully accountable for accuracy and compliance. And it all runs on the same platform you can see into, in real time.
Qualified Experts
Trained, qualified payroll professionals who handle complex awards, agreements, and compliance every day – not as a side task.
Security
Bank-grade security and rigorous checking built into every pay run, so sensitive data and payments stay protected.
Local Partnership
A named, locally-based payroll manager who knows your business and your people – not an offshore call-centre queue or a revolving contact.
Handing payroll over is simple
Just provide your data, and let Affinity manage the entire transition. With minimal effort from your team, we make moving to a fully managed service smooth and stress-free.
Plan
We work closely with your team to understand your business, then handle all the planning while you simply provide your data from the current system.
Build
Our expert team migrates your data, configures payroll to your exact requirements, and rigorously tests everything to ensure accuracy and compliance.
Deploy
We run your payroll, ensuring employees are paid accurately and on time from day one, while continuously managing everything behind the scenes.
What changes when you hand payroll to Affinity
Running it in-house
- Compliance risk sits with your team every pay run
- One person holds the knowledge – and the risk if they leave
- Legislative changes become a scramble to interpret and apply
- Time and energy drained by processing and employee queries
- Stress and uncertainty around whether every pay is right
With Affinity Fully Managed
- Qualified, locally-based experts own accuracy and compliance
- No single-point-of-failure – a whole Australia and New Zealand team has your back
- Legislative change handled by people who know local rules
- Your team freed to focus on the work that grows the business
- Peace of mind that every employee is paid correctly, on time
A genuine partnership, not a black box
Everything a traditional outsourcer offers – plus full transparency, real-time visibility, and a team that acts as your own.
| Key Service | Affinity Fully Managed | Traditional Outsourcing |
|---|---|---|
| Payroll Processing | End-to-end processing including data entry, calculation, and checking. | Processing often in batch with limited transparency. |
| Platform Access | Full SaaS access. You see what we see in real-time. | Black box. You send data, you get reports back. |
| Employee Support | Local Australia and New Zealand payroll team answering employee queries directly. | Offshore queues, or queries routed back to internal HR/Admin. |
| 3rd Party Payments | Management of superannuation, tax, and child support payments. | Often requires client to make final payments. |
| Dedicated Manager | Named, locally-based Payroll Manager who knows your business intimately. | Offshore call-centre pool or revolving account managers. |
See how fully managed payroll would work for your business.
Get in Touch"It's obvious that Urshula cares deeply about payroll outcomes for Public Trust and our team here as individuals."– Dana Nessia, People Operations Lead, Public Trust
Other Solutions
Our solutions scale with your business, making us the essential partner for efficient payroll management.
SaaS
Do payroll yourself
Manage payroll in-house while retaining full control over the process, with Affinity's SaaS solution.
Explore SaaSSupported
Do payroll with us
Everything from SaaS + Allocated support person, system configuration validation, and ad-hoc reporting assistance.
Explore Supported PayrollFrequently asked questions
How does Affinity's fully managed payroll differ from traditional outsourcing?
Unlike traditional outsourcing — where clients send data and receive reports with limited visibility — Affinity's fully managed service gives you full platform access in real time. You get a named, locally-based Payroll Manager rather than an offshore pool, Affinity handles third-party payments directly, and employee queries are answered by the Australia and New Zealand payroll team rather than routed back to your HR team. Read our guide to outsourcing payroll.
How does fully managed payroll differ from supported payroll?
Under supported payroll, your team runs the payroll and Affinity's experts are available as backup. Under fully managed, Affinity's team runs the payroll on your behalf. The distinction is operational ownership: supported keeps your team in control; fully managed transfers day-to-day responsibility to Affinity.
What does Affinity's fully managed payroll service include?
Fully managed covers the end-to-end payroll process – data collection, pay run processing, exception review, third-party payments (superannuation, tax, child support), and employee query handling. Your organisation retains full platform access so you can see what is happening at every stage, but operational responsibility sits with Affinity's team.
Who runs the pay run under fully managed payroll?
A named Affinity Payroll Manager runs each pay cycle on your behalf. They understand your awards, enterprise agreements, and workforce structure – not a shared pool of operators working from a script. You have visibility into the process and are consulted when an exception requires your input.
What happens if a payroll error is made?
Affinity takes operational responsibility for errors made under the fully managed service. Where an error occurs, the team identifies the cause, corrects it, and processes an off-cycle adjustment where necessary. You are informed, and the underlying configuration or process is reviewed to prevent recurrence.
How does fully managed handle compliance changes such as tax updates or STP2?
Affinity monitors compliance changes across Australia and New Zealand and applies updates to your configuration ahead of each effective date. Under fully managed, your team does not need to identify or implement these changes – Affinity's team applies them and confirms the update before the first affected pay cycle.
Can we access the payroll system if Affinity manages the process?
Yes. Fully managed does not mean a black box. You retain full platform access – including payroll data, reporting, and configuration – so you can review what Affinity has processed at any time. This distinguishes Affinity's fully managed service from traditional outsourcing, where clients typically see only the output.
More questions? See our full FAQ
Ready to take payroll off your plate?
Whether you're weighing up your options or ready to hand it over, we'd love to understand your payroll and show you what fully managed could look like for your business. No pressure – just a conversation.