Stop chasing payroll answers. Start empowering your people.
You shouldn't have to be the middleman between your people and their pay.
When employees can't find their payslips, managers are buried in leave requests, and HR is fielding the same questions over and over, it's not just frustrating – it's time your team can't afford to lose.
The challenge: your team is stuck in the middle
The challenge
- • Employees chase HR for payslip details
- • Managers juggle spreadsheets to track leave
- • Simple tasks require multiple emails and logins
The impact
- • Your teams feel like help desks, not strategic contributors
- • Employees feel frustrated by lack of access
- • Managers waste time on admin instead of leading
A better way
Your people deserve direct access to their own information – without jumping through hoops or waiting for someone else to help them. True employee pay transparency starts with self-service.
Dashboard: everything at a glance
Your action centre shows what needs attention the moment you log in. Leave to approve, forms waiting, timesheets due – all in one place.
- Configurable panels tailored to each role
- Drag-and-drop customisation
- Quick links to frequently used functions
- Integrated with HR, time, and finance systems
Interactive payslips: transparency without questions
Clear, visual breakdown of earnings, deductions, and leave balances. Result? 60% fewer payroll queries.
- Graphical earnings display with hover details
- Complete pay component breakdown
- Historical view of gross and net pay trends
- Bulk download multiple periods as one PDF
Leave management: plan coverage, prevent conflicts
Visual calendar shows team leave at a glance. See balances, spot conflicts, and approve requests with one click.
- Timeline view across your entire team
- Filter by status, leave type, or employee
- Red dot highlights for pending approvals
- Balance visibility before approving
Forms and workflow: digitise anything
Drag-and-drop form builder lets you create any process – onboarding, role changes, requisitions. Route to anyone for approval.
- Build forms for any process without IT
- Add database fields, videos, conditional logic
- Route workflows to specific people or roles
- Validated data entry writes to database
Mobile app: your payroll in your pocket
Access payslips, submit leave, complete timesheets, and manage schedules – all from your phone.
- Available for Apple and Android
- Secure biometric login
- Push notifications for approvals
- Full functionality on the go
What success looks like
For HR and payroll
- Fewer interruptions
- More time for strategic work
- Confidence that employees have what they need
For managers
- Leave managed in minutes
- Team visibility at a glance
- More time to actually lead people
For employees
- Pay transparency without asking
- Leave requests without waiting
- Everything they need, when they need it
What makes Affinity Self Service different
Built for AU/NZ complexity
Handles Modern Awards, EBAs, and leave entitlements natively – not bolted on.
Designed for real people
Not just functional – actually enjoyable to use. Employees don't need training; it just makes sense.
Integrated ecosystem
One source of truth across HR, time, finance, and payroll. No data silos.
Self-service is included with every Affinity plan, from SaaS payroll to supported payroll to fully managed.
Frequently asked questions
What does Affinity's employee self-service portal include?
Affinity's self-service portal gives employees secure access to interactive payslips, leave balances and requests, and personal details — all from a configurable dashboard. Managers get a timeline view of their team's leave, pending approval notifications, and visibility across schedules. The portal is designed to be intuitive enough that employees need no training to use it.
How does self-service handle complex leave entitlements under Modern Awards or EBAs?
Leave entitlements in Affinity are calculated natively from your Modern Award, EBA, or employment contract — not managed through a generic leave engine that requires manual adjustment. Employees can see accurate leave balances in real time, and managers can view team entitlements in context with rostering before approving requests.
Can employees access self-service on their phone?
Yes. The self-service portal is available via the Affinity mobile app on both iOS and Android. Employees can view payslips, submit leave requests, and check balances from any device, with the same biometric security and real-time data as the full platform.
Does self-service reduce the volume of payroll and HR queries?
Self-service is designed to give employees immediate answers to their most common questions — what they were paid, why, and what leave they have available. Organisations that have deployed it report significantly fewer interruptions for the payroll and HR team, freeing time for more strategic work.
Which Affinity delivery models include self-service?
Self-service is included with every Affinity plan — SaaS, Supported, and Fully Managed. It is not an add-on; it is a core part of the platform.
How does self-service integrate with the rest of the Affinity platform?
Self-service draws from the same data as payroll, time, and HR modules — there is no separate synchronisation step. Changes made in self-service (such as a leave request approved by a manager) flow directly into payroll and workforce management without manual re-entry.
Can HR teams build custom forms and workflows through self-service?
Yes. Affinity's form builder supports drag-and-drop design with conditional logic, database field integration, and workflow routing. Forms are validated on submission, and completed data writes directly back to the relevant system fields.
More questions? See our full FAQ
Ready to stop juggling and start leading?
See how one AU/NZ-built platform can transform daily operations, keep journals clean and give you back time for the work that matters.