Supported Payroll

Manage payroll your way with expert support on demand.

Stay in control of your payroll while having Affinity’s experts on hand to guide, validate, and ensure everything runs smoothly.

Support is just a call away, whenever you need it.

Compare service models

Payroll can be lonely and thankless.

Despite being the backbone of your organisation’s operations, payroll often goes unnoticed - until something goes wrong. We understand how isolating it can be when the pressure is on.

Affinity’s supported payroll gives you expert guidance exactly when you need it - so you can tackle challenges with confidence, knowing you have backup just a call away.

Affinity Supported Payroll

We know that even the most capable payroll teams face moments where an extra layer of assurance can make all the difference.

Never alone on payday

Navigate complex situations with confidence

Because together everyone achieves more

Everything from SaaS, plus more.

Key Feature	Affinity Supported Payroll	Similar Supported Services
Allocated support person	Dedicated expert familiar with your system and needs, ready to assist.	May provide a general support team, less personalised.
System configuration and admin validation	Setup and validation by experts, ensuring smooth operations.	Less hands-on, often relying on the customer.
Ad-hoc reporting assistance	On-demand help with generating complex reports for needed insights.	Limited or standardised reporting assistance.
Training and ongoing help	On-demand training and support to keep team confident.	Initial training only, or ongoing support at additional cost.
Cost certainty	Transparent pricing – pay a fixed fee for predictability.	Costs may fluctuate with additional services.

Implement with Confidence

Customers lead the implementation at their own pace to ensure changes are effective and tailored to their requirements. Affinity operates as a supportive partner.

Plan

Leverage our tools or integrate with your broader project strategy - our focus is on minimising costs while maximising speed.

Build

Migrate, configure, and test seamlessly while managing change, all with the support of our expert team.

Deploy

Ensure your people, processes, and platform work together perfectly, delivering on our promise of making work life easy.

Optional Transformation

Affinity works with customers to identify risk points and optimise internal processes in conjunction with system configuration.

Optional Workforce Management Implementation

Affinity can scope and implement award interpretation rules for customer testing and acceptance.

"With Affinity’s support, we finally have the perfect balance of control and expert guidance. Their help with system configuration, reporting, and ongoing support has not only saved us time but also given us the confidence that our payroll is solid and reliable. We couldn’t be happier with the service!"

– HR Manager, Manufacturing BusinessConnect with an expert