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Comparison Guide

ConnX vs Employment Hero – how they compare for AU/NZ payroll

For: Payroll Managers, HR Leaders, Finance Directors|11 min read|Last updated: October 2026

This comparison is published by Affinity. Vendor information is based on publicly available sources. Contact each provider directly for their current capabilities.

The short version

ConnX is an HR and self-service layer that needs a separate payroll system; Employment Hero is an SME platform where HR and payroll sit together. ConnX does not calculate pay, lodge STP or pay super, so the payroll still runs elsewhere. Employment Hero's payroll engine (formerly KeyPay) and HR modules are in one product, with a single vendor to call.

How do ConnX and Employment Hero differ?

ConnX is an Australian HR software vendor based in Milton, Brisbane. ConnX says it has 20+ years and 500+ clients. It is a modular, web-based system covering core HR, payroll self-service, recruitment, paperless onboarding, performance, learning, leave, workplace health and safety, workflow automation and timesheets with award interpretation. It does not calculate or process pay, lodge STP or pay super – those happen in the connected payroll system, which ConnX exchanges data with through an interface (MicrOpay by database or API, most others by file import and export).

Employment Hero is an Australian-founded (2014) ‘Employment Operating System’ spanning HR, payroll, benefits, recruitment and workforce management for small and mid-sized businesses. Its payroll engine originated as KeyPay (acquired 2022), with a dedicated NZ product, and it reportedly serves 300,000+ businesses across AU, NZ, the UK, Canada, Singapore and Malaysia.

The structural difference is the number of systems. With ConnX you run HR and self-service in one product and payroll in another, usually from a different vendor, with an interface between them. With Employment Hero payroll and HR are designed to live in one platform. Where something breaks between two systems, it can be unclear which vendor owns the fix.

How do the features compare?

A neutral comparison of ConnX and Employment Hero across payroll, self-service and HR capabilities. Vendor capabilities should be confirmed directly with each provider.

Native / strong: Native / strongAvailable / partial: Available / partialNot offered: Not offered
CapabilityConnXEmployment HeroAU/NZ specialistAffinity
Payroll engine (pay calculation, STP, super)
Not offered: Not a payroll engine – connects to a separate payroll system
Native / strong: Native payroll engine (Employment Hero Payroll, formerly KeyPay)
Native / strong: Full AU/NZ payroll engine – STP Phase 2, super, Payday Super
AU award & EBA interpretation
Available / partial: Award rules applied to timesheets; pay processed in the connected payroll
Native / strong: Native award/EBA interpretation
Native / strong: Configurable engine – modern awards, EBAs, shift penalties, allowance stacking
NZ compliance (Holidays Act, KiwiSaver, IRD)
Not offered: No NZ payroll capability found – confirm directly
Native / strong: Dedicated NZ product – Holidays Act, KiwiSaver, IRD payday filing
Native / strong: Purpose-built Holidays Act engine, KiwiSaver, Payday Filing, NZ team
Employee & manager self-service
Native / strong: Payroll self-service – pay advices, leave, personal and bank details
Native / strong: Self-service within the same platform as payroll – confirm scope directly
Native / strong: Included on every plan – payslips, leave, forms, mobile app, same database as payroll
HR / talent breadth (recruitment, onboarding, performance, learning, WHS)
Native / strong: Recruitment, onboarding, performance, learning, WHS
Native / strong: Broad SME suite – recruitment, onboarding, benefits marketplace, earned wage access
Not offered: Not offered – integrates with specialist HRIS
Workforce management (timesheets, rostering)
Available / partial: Timesheets with award interpretation; rostering not found publicly – confirm directly
Native / strong: Rostering, time & attendance, geofencing, shift swapping
Native / strong: Integrated WFM with real-time labour costing
Payroll integration model (one system vs interfaced)
Available / partial: Interfaced – database/API to MicrOpay, database to HR3 Payroll, API to Definitiv, file-based for others
Native / strong: One platform – HR and payroll together
Native / strong: One platform – payroll, WFM and self-service on one data model
Named local AU/NZ support
Available / partial: Brisbane-based local team
Available / partial: Phone support on top-tier plans only; lower tiers AI-bot/email – confirm response times
Native / strong: Named AU/NZ contacts who know your configuration

Where does ConnX fit?

ConnX fits organisations that already run a payroll system – often MicrOpay, with which it has long been paired – and want to add a broad HR and self-service layer on top: recruitment, paperless onboarding, performance, learning, WHS and timesheets with award interpretation. It suits teams that would rather keep their existing payroll than replace it, and accept an interface to maintain and two vendors to coordinate. Confirm directly how your payroll system integrates.

Where does Employment Hero fit?

Employment Hero fits small-to-medium AU/NZ businesses that want HR, payroll, benefits and hiring bundled in one self-service platform, with a payroll engine that is part of the same product rather than a separate system. For enterprise-scale award and EBA complexity, test its payroll depth directly against your own scenarios.

Where does Affinity fit?

Where ConnX adds a self-service layer to a separate payroll and Employment Hero bundles HR with payroll for SMEs, Affinity optimises for AU/NZ payroll depth with self-service built in. For organisations whose payroll complexity is concentrated in Australia and New Zealand, a specialist engine with pre-payslip intelligence, delivery-model flexibility and named local support is a different proposition. Affinity's self-service is included on every plan and shares a database with payroll, so approving leave is the same action as updating the payroll record. Affinity does not offer recruitment, performance, learning or WHS and integrates with specialist HRIS; some organisations pair a specialist HR system with Affinity's payroll.

Frequently asked questions

Does ConnX replace a payroll system?

No. ConnX does not calculate or process pay, lodge STP or pay super. It is an HR and payroll self-service layer that passes data to and from a separate payroll system through an interface. Employment Hero includes a payroll engine in the same platform as its HR modules. Confirm current capabilities directly with both providers.

Is ConnX or Employment Hero better for Australian payroll?

They are different kinds of product. ConnX is an HR and self-service layer that depends on a connected payroll system, while Employment Hero is an SME platform with HR and payroll together. Which fits depends on whether you already have a payroll system to keep. For complex AU/NZ award and Holidays Act requirements, a specialist engine like Affinity is built for that depth.

Does ConnX handle New Zealand payroll?

No NZ payroll or Holidays Act capability was found publicly for ConnX – confirm directly. Employment Hero has a dedicated NZ product covering Holidays Act, KiwiSaver and IRD payday filing. Affinity runs a purpose-built NZ payroll engine with 40+ years of Holidays Act experience and an NZ-based support team.

How does Affinity compare to ConnX and Employment Hero?

Affinity is an AU/NZ enterprise payroll specialist with self-service included on every plan, on the same database as payroll. It does not offer recruitment, performance, learning or WHS and integrates with specialist HRIS, so ConnX and Employment Hero are broader on HR. Affinity competes on AU/NZ payroll depth, Payroll IQ and named local support.

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