How do ConnX and Employment Hero differ?
ConnX is an Australian HR software vendor based in Milton, Brisbane. ConnX says it has 20+ years and 500+ clients. It is a modular, web-based system covering core HR, payroll self-service, recruitment, paperless onboarding, performance, learning, leave, workplace health and safety, workflow automation and timesheets with award interpretation. It does not calculate or process pay, lodge STP or pay super – those happen in the connected payroll system, which ConnX exchanges data with through an interface (MicrOpay by database or API, most others by file import and export).
Employment Hero is an Australian-founded (2014) ‘Employment Operating System’ spanning HR, payroll, benefits, recruitment and workforce management for small and mid-sized businesses. Its payroll engine originated as KeyPay (acquired 2022), with a dedicated NZ product, and it reportedly serves 300,000+ businesses across AU, NZ, the UK, Canada, Singapore and Malaysia.
The structural difference is the number of systems. With ConnX you run HR and self-service in one product and payroll in another, usually from a different vendor, with an interface between them. With Employment Hero payroll and HR are designed to live in one platform. Where something breaks between two systems, it can be unclear which vendor owns the fix.