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Comparison Guide

Employment Hero vs MicrOpay – how they compare for AU/NZ payroll

For: Payroll Managers, HR Leaders, Finance Directors|11 min read|Last updated: October 2026

This comparison is published by Affinity. Vendor information is based on publicly available sources. Contact each provider directly for their current capabilities.

The short version

Employment Hero is an SME employment platform spanning HR, payroll, benefits and hiring; MicrOpay is an established Australian payroll application from The Access Group. The main differences are platform breadth against payroll depth, and cloud against on-premise or hosted delivery.

How Employment Hero and MicrOpay differ

Employment Hero is an Australian-founded (2014) ‘Employment Operating System’ spanning HR, payroll, benefits, recruitment and workforce management, reportedly used by 300,000+ businesses across AU, NZ, the UK, Canada, Singapore and Malaysia. Its payroll engine originated as KeyPay (acquired 2022), and it holds ISO 27001/27017/27018 certification and SOC 2 Type II compliance.

MicrOpay (now branded Access MicrOpay Evo) is a long-standing Australian payroll application owned by The Access Group, which acquired it as part of Sage's Australian and Asian businesses in 2021. It runs as Windows software on the customer's own servers or hosted by Access (Access Payroll Online), and has shipped STP Phase 2 and Payday Super updates, an integrated super clearing house, and an Evo layer adding dashboards, analytics and an AI Copilot.

The core distinction for a buyer is what each platform was built to optimise for: Employment Hero is a broad SME “Employment OS” spanning HR, payroll, benefits and hiring, while MicrOpay is an established Australian payroll application, owned by The Access Group, that runs on-premise or hosted by Access. AU/NZ payroll sits within each vendor's broader focus rather than as the sole product, which is where a specialist platform like Affinity differs from both.

Feature comparison

A neutral comparison of Employment Hero and MicrOpay across payroll and workforce capabilities, with Affinity shown as a separate AU/NZ specialist column. Vendor capabilities should be confirmed directly with each provider.

Native / strong: Native / strongAvailable / partial: Available / partialNot offered: Not offered
CapabilityEmployment HeroMicrOpayAU/NZ specialistAffinity
AU award & EBA interpretation
Native / strong: Native award/EBA interpretation via Employment Hero Payroll (formerly KeyPay)
Available / partial: Award coverage claimed; complex rules may rely on separate award interpreters – confirm directly
Native / strong: Configurable engine – modern awards, EBAs, shift penalties, allowance stacking
NZ compliance (Holidays Act, KiwiSaver, IRD)
Native / strong: Dedicated NZ product – Holidays Act, KiwiSaver, IRD payday filing
Available / partial: NZ payday filing & KiwiSaver documented; Holidays Act depth not verified
Native / strong: Purpose-built Holidays Act engine, KiwiSaver, Payday Filing, NZ team
STP Phase 2 & superannuation
Native / strong: ATO-recognised STP Phase 2; Payday Super readiness via HeroClear (vendor-stated)
Native / strong: STP Phase 2; Payday Super release (9.5 SP1) with integrated super clearing
Native / strong: Full STP Phase 2 & super, Payday Super ready
Pre-payslip intelligence
Available / partial: Hero AI assistant and anomaly-detection claims – accuracy to be confirmed
Available / partial: Evo analytics & AI Copilot (higher tiers); not a dedicated pre-payslip anomaly engine
Native / strong: Payroll IQ – anomaly & variance checking before the payslip runs
Global / multi-country coverage
Native / strong: AU, NZ, UK, Canada, Singapore, Malaysia; EOR services
Not offered: AU/NZ focus
Not offered: AU/NZ focus – not multi-country
Workforce management
Native / strong: Rostering, time & attendance, geofencing, shift swapping
Available / partial: Mainly via integrations / other Access products
Native / strong: Integrated WFM with real-time labour costing
Delivery / managed payroll
Available / partial: Primarily self-service SaaS; separate managed/outsourced payroll option
Native / strong: On-premise or Access-hosted; outsourcing service available
Native / strong: SaaS, Supported & Fully Managed on one platform
Named local AU/NZ support
Available / partial: Phone support on top-tier plans only; lower tiers AI-bot/email – confirm response times
Available / partial: Access support portal & account managers; named-contact model to confirm
Native / strong: Named AU/NZ contacts who know your configuration
HR, benefits & hiring breadth
Native / strong: Broad SME suite – recruitment, onboarding, benefits marketplace, earned wage access
Available / partial: Not a stated focus – confirm directly
Not offered: Not offered – integrates with specialist HRIS/benefits providers

Where Employment Hero fits

Employment Hero is built for small-to-medium AU/NZ businesses that want HR, payroll, benefits and hiring bundled into one broad, self-service platform with AI-assisted tooling (Hero AI). Its benefits marketplace, recruitment and onboarding modules, and multi-country reach make it a strong fit for SMEs that value breadth and self-service over dedicated, high-touch AU/NZ enterprise payroll support.

Where MicrOpay fits

MicrOpay is built for Australian organisations – typically small to mid-sized, running payroll in-house – that want a familiar, long-established payroll engine with the option of on-premise or Access-hosted delivery. Its large installed base, Payday Super-ready releases with built-in super clearing, and the newer Evo analytics and Copilot layer make it a strong fit where continuity with a known AU payroll application matters more than deep NZ coverage or enterprise award complexity.

Where Affinity fits

For organisations whose payroll complexity is concentrated in Australia and New Zealand, a specialist engine with pre-payslip intelligence, delivery-model flexibility, local data residency, and named local support is a different proposition to either Employment Hero or MicrOpay. Some organisations run Employment Hero or MicrOpay for their broader positioning and Affinity for a complex AU/NZ operation; others choose Affinity specifically because they need genuine cross-Tasman depth that neither platform is built to prioritise.

Frequently asked questions

Is Employment Hero or MicrOpay better for Australian payroll?

Employment Hero is a broad SME “Employment OS” spanning HR, payroll, benefits and hiring. MicrOpay is an established Australian payroll application, owned by The Access Group, that runs on-premise or hosted by Access. Which fits better for Australian payroll depends on which of those is closer to what your organisation actually needs. Confirm current AU award and EBA depth directly with both providers. For organisations whose complexity is concentrated in Australia and New Zealand, a specialist engine like Affinity is built specifically for that depth.

Do Employment Hero and MicrOpay handle New Zealand payroll?

Employment Hero: Dedicated NZ product – Holidays Act, KiwiSaver, IRD payday filing. MicrOpay: NZ payday filing & KiwiSaver documented; Holidays Act depth not verified. Confirm current NZ depth directly with each provider – Holidays Act, KiwiSaver and IRD payday filing all require genuine local engine work, not just tax-table updates. Affinity runs a purpose-built NZ payroll engine with 40+ years of Holidays Act experience and an NZ-based support team.

What is the main difference between Employment Hero and MicrOpay?

Employment Hero is a broad SME “Employment OS” spanning HR, payroll, benefits and hiring, while MicrOpay is an established Australian payroll application, owned by The Access Group, that runs on-premise or hosted by Access. They overlap on core payroll compliance but differ in scope, ownership model, and the customer base each was built to serve.

How does Affinity compare to Employment Hero and MicrOpay?

Affinity is an AU/NZ enterprise payroll specialist. It does not try to match Employment Hero or MicrOpay on their own ground; it competes on depth of AU/NZ award and Holidays Act compliance, pre-payslip intelligence, delivery-model flexibility, local data residency, and named local support.

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