Employment Hero vs PayGlobal – how they compare for AU/NZ payroll

For: Payroll Managers, HR Leaders, Finance Directors|11 min read|Last updated: October 2026

This comparison is published by Affinity. Vendor information is based on publicly available sources. Contact each provider directly for their current capabilities.

The short version

Employment Hero is an SME platform spanning HR, payroll, benefits and hiring; PayGlobal is MYOB's configurable enterprise payroll engine for larger AU and NZ organisations. The main difference is organisation size and award complexity each is built for.

How Employment Hero and PayGlobal differ

Employment Hero is an Australian-founded (2014) ‘Employment Operating System’ spanning HR, payroll, benefits, recruitment and workforce management, reportedly used by 300,000+ businesses across AU, NZ, the UK, Canada, Singapore and Malaysia. Its payroll engine originated as KeyPay (acquired 2022), and it holds ISO 27001/27017/27018 certification and SOC 2 Type II compliance.

PayGlobal is an enterprise payroll and workforce management system founded in Christchurch in 1991 and acquired by MYOB in 2014. It is typically used by larger AU/NZ organisations (commonly 200+ employees) across sectors such as manufacturing, construction, healthcare and retail, runs on-premise or as MYOB-hosted PayGlobal Online, and includes native rostering, time and attendance, HR and self-service modules alongside configurable award rules.

The core distinction for a buyer is what each platform was built to optimise for: Employment Hero is a broad SME “Employment OS” spanning HR, payroll, benefits and hiring, while PayGlobal is an enterprise payroll and workforce management system for larger Australian and New Zealand organisations, owned by MYOB. AU/NZ payroll sits within each vendor's broader focus rather than as the sole product, which is where a specialist platform like Affinity differs from both.

Feature comparison

A neutral comparison of Employment Hero and PayGlobal across payroll and workforce capabilities, with Affinity shown as a separate AU/NZ specialist column. Vendor capabilities should be confirmed directly with each provider.

Native / strong Available / partial Not offered

Capability	Employment Hero	PayGlobal	AU/NZ specialistAffinity
AU award & EBA interpretation	Native / strong: Native award/EBA interpretation via Employment Hero Payroll (formerly KeyPay)	Native / strong: Configurable award rules and interpreters (setup-dependent)	Native / strong: Configurable engine – modern awards, EBAs, shift penalties, allowance stacking
NZ compliance (Holidays Act, KiwiSaver, IRD)	Native / strong: Dedicated NZ product – Holidays Act, KiwiSaver, IRD payday filing	Native / strong: Payday filing & KiwiSaver supported; confirm readiness for upcoming NZ leave law changes	Native / strong: Purpose-built Holidays Act engine, KiwiSaver, Payday Filing, NZ team
STP Phase 2 & superannuation	Native / strong: ATO-recognised STP Phase 2; Payday Super readiness via HeroClear (vendor-stated)	Native / strong: STP Phase 2; Payday Super released June 2026	Native / strong: Full STP Phase 2 & super, Payday Super ready
Pre-payslip intelligence	Available / partial: Hero AI assistant and anomaly-detection claims – accuracy to be confirmed	Available / partial: Super Guarantee risk flags noted; no AI features found	Native / strong: Payroll IQ – anomaly & variance checking before the payslip runs
Global / multi-country coverage	Native / strong: AU, NZ, UK, Canada, Singapore, Malaysia; EOR services	Available / partial: AU/NZ focus; some Pacific/UK deployments reported via partners	Not offered: AU/NZ focus – not multi-country
Workforce management	Native / strong: Rostering, time & attendance, geofencing, shift swapping	Native / strong: Native rostering and time & attendance modules	Native / strong: Integrated WFM with real-time labour costing
Delivery / managed payroll	Available / partial: Primarily self-service SaaS; separate managed/outsourced payroll option	Available / partial: On-premise or MYOB-hosted (PayGlobal Online); outsourcing via partners	Native / strong: SaaS, Supported & Fully Managed on one platform
Named local AU/NZ support	Available / partial: Phone support on top-tier plans only; lower tiers AI-bot/email – confirm response times	Available / partial: MYOB enterprise support, account managers & partners; model to confirm	Native / strong: Named AU/NZ contacts who know your configuration
HR, benefits & hiring breadth	Native / strong: Broad SME suite – recruitment, onboarding, benefits marketplace, earned wage access	Available / partial: Not a stated focus – confirm directly	Not offered: Not offered – integrates with specialist HRIS/benefits providers

Where Employment Hero fits

Employment Hero is built for small-to-medium AU/NZ businesses that want HR, payroll, benefits and hiring bundled into one broad, self-service platform with AI-assisted tooling (Hero AI). Its benefits marketplace, recruitment and onboarding modules, and multi-country reach make it a strong fit for SMEs that value breadth and self-service over dedicated, high-touch AU/NZ enterprise payroll support.

Where PayGlobal fits

PayGlobal is built for larger AU/NZ organisations with complex, high-volume, multi-award workforces that want a highly configurable payroll engine with native rostering and time and attendance. Its cross-Tasman footprint, configurable award rules, and ongoing MYOB investment (including Payday Super releases and a new REST API in 2026) make it a strong fit for enterprises that value configurability and an established ANZ partner ecosystem.

Where Affinity fits

For organisations whose payroll complexity is concentrated in Australia and New Zealand, a specialist engine with pre-payslip intelligence, delivery-model flexibility, local data residency, and named local support is a different proposition to either Employment Hero or PayGlobal. Some organisations run Employment Hero or PayGlobal for their broader positioning and Affinity for a complex AU/NZ operation; others choose Affinity specifically because they need genuine cross-Tasman depth that neither platform is built to prioritise.

Frequently asked questions

Is Employment Hero or PayGlobal better for Australian payroll?

Employment Hero is a broad SME “Employment OS” spanning HR, payroll, benefits and hiring. PayGlobal is an enterprise payroll and workforce management system for larger Australian and New Zealand organisations, owned by MYOB. Which fits better for Australian payroll depends on which of those is closer to what your organisation actually needs. Confirm current AU award and EBA depth directly with both providers. For organisations whose complexity is concentrated in Australia and New Zealand, a specialist engine like Affinity is built specifically for that depth.

Do Employment Hero and PayGlobal handle New Zealand payroll?

Employment Hero: Dedicated NZ product – Holidays Act, KiwiSaver, IRD payday filing. PayGlobal: Payday filing & KiwiSaver supported; confirm readiness for upcoming NZ leave law changes. Confirm current NZ depth directly with each provider – Holidays Act, KiwiSaver and IRD payday filing all require genuine local engine work, not just tax-table updates. Affinity runs a purpose-built NZ payroll engine with 40+ years of Holidays Act experience and an NZ-based support team.

What is the main difference between Employment Hero and PayGlobal?

Employment Hero is a broad SME “Employment OS” spanning HR, payroll, benefits and hiring, while PayGlobal is an enterprise payroll and workforce management system for larger Australian and New Zealand organisations, owned by MYOB. They overlap on core payroll compliance but differ in scope, ownership model, and the customer base each was built to serve.

How does Affinity compare to Employment Hero and PayGlobal?

Affinity is an AU/NZ enterprise payroll specialist. It does not try to match Employment Hero or PayGlobal on their own ground; it competes on depth of AU/NZ award and Holidays Act compliance, pre-payslip intelligence, delivery-model flexibility, local data residency, and named local support.

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