Employment Hero vs Ramco – how they compare for AU/NZ payroll

For: Payroll Managers, HR Leaders, Finance Directors|11 min read|Last updated: August 2026

This comparison is published by Affinity. Vendor information is based on publicly available sources. Contact each provider directly for their current capabilities.

Summary

Employment Hero is a broad SME “Employment OS” spanning HR, payroll, benefits and hiring. Ramco is a global multi-country payroll platform with a strong APAC/ANZ footprint. Affinity is shown here as a separate column: an AU/NZ enterprise payroll specialist for organisations whose complexity is concentrated in Australia and New Zealand.

How Employment Hero and Ramco differ

Employment Hero is an Australian-founded (2014) 'Employment Operating System' spanning HR, payroll, benefits, recruitment and workforce management, reportedly used by 300,000+ businesses across AU, NZ, the UK, Canada, Singapore and Malaysia. Its payroll engine originated as KeyPay (acquired 2022), and it holds ISO 27001/27017/27018 certification and SOC 2 Type II compliance.

Ramco is a global multi-country payroll provider headquartered in Chennai, India and listed in India, covering 150+ countries with a strong footprint across APAC/ANZ. Its AU brand, Ramco Payce, uses AI-driven automation, and Ramco has been recognised by analysts including NelsonHall and Everest.

The core distinction for a buyer is what each platform was built to optimise for: Employment Hero is a broad SME "Employment OS" spanning HR, payroll, benefits and hiring, while Ramco is a global multi-country payroll platform with a strong APAC/ANZ footprint. AU/NZ payroll sits within each vendor's broader focus rather than as the sole product, which is where a specialist platform like Affinity differs from both.

Feature comparison

A neutral comparison of Employment Hero and Ramco across payroll and workforce capabilities, with Affinity shown as a separate AU/NZ specialist column. Vendor capabilities should be confirmed directly with each provider.

Native / strong Available / partial Not offered

Capability	Employment Hero	Ramco	AU/NZ specialistAffinity
AU award & EBA interpretation	Native / strong: Native award/EBA interpretation via Employment Hero Payroll (formerly KeyPay)	Available / partial: AU award interpretation (Ramco Payce); complex EBA depth to evaluate	Native / strong: Configurable engine – modern awards, EBAs, shift penalties, allowance stacking
NZ compliance (Holidays Act, KiwiSaver, IRD)	Native / strong: Dedicated NZ product – Holidays Act, KiwiSaver, IRD payday filing	Available / partial: NZ payroll & tax compliance available	Native / strong: Purpose-built Holidays Act engine, KiwiSaver, Payday Filing, NZ team
STP Phase 2 & superannuation	Native / strong: ATO-recognised STP Phase 2; Payday Super readiness via HeroClear (vendor-stated)	Native / strong: Supported (Payday Super updates noted)	Native / strong: Full STP Phase 2 & super, Pay Day Super ready
Pre-payslip intelligence	Available / partial: Hero AI assistant and anomaly-detection claims – accuracy to be confirmed	Available / partial: AI-driven automation & proactive compliance tracking	Native / strong: Payroll IQ – anomaly & variance checking before the payslip runs
Global / multi-country coverage	Native / strong: AU, NZ, UK, Canada, Singapore, Malaysia; EOR services	Native / strong: 150+ countries; strong APAC/ANZ	Not offered: AU/NZ focus – not multi-country
Workforce management	Native / strong: Rostering, time & attendance, geofencing, shift swapping	Available / partial: Time / WFM modules available	Native / strong: Integrated WFM with real-time labour costing
Delivery / managed payroll	Available / partial: Primarily self-service SaaS; separate managed/outsourced payroll option	Native / strong: Software + payroll outsourcing/managed services	Native / strong: SaaS, Supported & Fully Managed on one platform
Named local AU/NZ support	Available / partial: Phone support on top-tier plans only; lower tiers AI-bot/email – confirm response times	Available / partial: Global support + in-country partners	Native / strong: Named AU/NZ contacts who know your configuration
HR, benefits & hiring breadth	Native / strong: Broad SME suite – recruitment, onboarding, benefits marketplace, earned wage access	Available / partial: Not a stated focus – confirm directly	Not offered: Not offered – integrates with specialist HRIS/benefits providers

Where Employment Hero fits

Employment Hero is built for small-to-medium AU/NZ businesses that want HR, payroll, benefits and hiring bundled into one broad, self-service platform with AI-assisted tooling (Hero AI). Its benefits marketplace, recruitment and onboarding modules, and multi-country reach make it a strong fit for SMEs that value breadth and self-service over dedicated, high-touch AU/NZ enterprise payroll support.

Where Ramco fits

Ramco is built for organisations that need multi-country payroll consolidation with strong APAC/ANZ coverage and AI-driven automation from an analyst-recognised global vendor. Its 150+ country reach and Ramco Payce brand for Australia make it a strong fit for organisations prioritising regional/global consolidation alongside AU award and superannuation compliance.

Where Affinity fits

For organisations whose payroll complexity is concentrated in Australia and New Zealand, a specialist engine with pre-payslip intelligence, delivery-model flexibility, local data residency, and named local support is a different proposition to either Employment Hero or Ramco. Some organisations run Employment Hero or Ramco for their broader positioning and Affinity for a complex AU/NZ operation; others choose Affinity specifically because they need genuine cross-Tasman depth that neither platform is built to prioritise.

Frequently asked questions

Is Employment Hero or Ramco better for Australian payroll?

Employment Hero is a broad SME “Employment OS” spanning HR, payroll, benefits and hiring. Ramco is a global multi-country payroll platform with a strong APAC/ANZ footprint. Which fits better for Australian payroll depends on which of those is closer to what your organisation actually needs. Confirm current AU award and EBA depth directly with both providers. For organisations whose complexity is concentrated in Australia and New Zealand, a specialist engine like Affinity is built specifically for that depth.

Do Employment Hero and Ramco handle New Zealand payroll?

Employment Hero: Dedicated NZ product – Holidays Act, KiwiSaver, IRD payday filing. Ramco: NZ payroll & tax compliance available. Confirm current NZ depth directly with each provider – Holidays Act, KiwiSaver and IRD payday filing all require genuine local engine work, not just tax-table updates. Affinity runs a purpose-built NZ payroll engine with 40+ years of Holidays Act experience and an NZ-based support team.

What is the main difference between Employment Hero and Ramco?

Employment Hero is a broad SME “Employment OS” spanning HR, payroll, benefits and hiring, while Ramco is a global multi-country payroll platform with a strong APAC/ANZ footprint. They overlap on core payroll compliance but differ in scope, ownership model, and the customer base each was built to serve.

How does Affinity compare to Employment Hero and Ramco?

Affinity is an AU/NZ enterprise payroll specialist. It does not try to match Employment Hero or Ramco on their own ground; it competes on depth of AU/NZ award and Holidays Act compliance, pre-payslip intelligence, delivery-model flexibility, local data residency, and named local support.

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